If you are calling to Limited companies, PLC’s and/or other corporate bodies please see the scenarios below. If you are making calls to residential number or sole traders and (except in Scotland) partnerships please visit the Telephone Preference Service home page for further details.

If you are a small-to-medium business running relatively small telemarketing campaigns or promotional calls, please refer to the scenarios flagged by the (SME) text. These scenarios detail all the options available to businesses that only need to screen small batches of telephone numbers.

Scenario One (SME)

Compliance Services for Low Volume of Calls

If you only want to make a small number of telemarketing or promotional calls to residential and/or unincorporated businesses, either on an ad-hoc or ongoing basis, you may be interested in the services listed on our website. To view these details please visit the Low Volume Options section of our website.

Scenario Two (SME)

Data Cleansing Via a Third Party

Another option for small-to-medium companies running relatively low volume marketing campaigns is to subcontract the contact data cleaning to a third party, a list cleanser, who will do the job for you. If you choose this option, your business will not be required to take out a licence with the CTPS service. However, you may wish to consider the benefits of an Associate Licence.

For details of companies that offer this type of service, please visit the List Cleaners section of the site. Please be advised that prices may vary.

Scenario Three (SME)

Annual Associate Licence

If you are cleansing your data indirectly you may like to demonstrate your compliance with the regulations by taking out an associate membership with the CTPS.

An Associate Licence will allow you to use the CTPS logo on your letterheads and website and you will receive a listing as a licensee on this website for the period of your licence

To apply for an Annual Associate Licence please fill out the application form. The annual fee for an Annual Associate Licence would be:

£170

(All charges are subject to VAT)

Scenario Four (SME)

Partial Ad-Hoc Licence

If you are undertaking a campaign calling into one specific geographical area for a short period only we will be able to provide you with limited access to file to cover the areas you require on an ad-hoc basis. In order to calculate the size of the percentage file you would be applicable to you we require a list of the NND codes that you would be calling into (for example for London the NND codes would be – 0207, 0208) Partial Ad-hoc Licence is broken down in the same way as an Annual Partial Licence as outlined below.

A Partial Ad-Hoc Licence will entitle you to access a selection of CTPS data file via one website download. Once downloaded the data will be valid for a 28-day period.

The partial files are split into 4 groups, up to 50%, up to 25%, up to 5% and up to 1%. To find out which group your selection would fall into please visit the application form page and enter the list of NND codes that you require and select 'Calculate Partial Coverage' this will then automatically calculate the size of the file you require

To apply for an Partial Ad-Hoc Licence please fill out the application form. The fees for a Partial Ad-Hoc Licence would be:

For a 1% file

Via web download - £30

For a 5% file

Via web download - £50

For a 25% file

Via web download - £120

For a 50% file

Via web download - £230

(All charges are subject to VAT)

Scenario Five

Full Ad-Hoc Licence

If you are making unsolicited sales an marketing calls on an nationwide basis and would like to make a high volume sales calls but will only be conducting your campaign for a period of 1 month or less or at intermittent periods you may find the best option available to you is to take out a Full Ad-hoc Licence to the CTPS service as and when required.

A Full Ad-Hoc Licence will entitle you to access to the full CTPS data file via one website download. Once downloaded the data will be valid for a 28-day period. Alternatively, you could elect to take the file via a CD-Rom, once received this data would again be valid for a 28-day period.

To apply for a Full Ad-Hoc Licence please fill out the application form.The fees for a Full Ad-Hoc Licence would be:

Via web download - £310
Via CD-Rom - £310

(All charges are subject to VAT)

Scenario Six (SME)

Partial Annual Licence

If you are undertaking an ongoing campaign calling into specific geographical areas we will be able to provide you with limited access to file to cover the areas you require. In order to calculate the size of the percentage file you would be applicable to you we require a list of the NND codes that you would be calling into (for example for London the NND codes would be – 0207, 0208). We then calculate the number of records in the codes that you have specified as a percentage of the total number of registrations on the full data file. Partial Annual Licence is broken down in the same way as a Partial Ad-hoc Licence as outlined above.

A Partial Annual Licence will entitle you to unlimited access to the list of registered numbers in your catchment area via website download for the period of your licence. The data file is updated on a daily basis via our website.

To apply for an Partial Annual Licence please fill out the application form. The fees for an Annual Licence would be:

For a 1% file

Via web download - £230

For a 5% file

Via web download - £350

For a 25% file

Via web download - £930

For a 50% file

Via web download - £1,740

(All charges are subject to VAT)

Scenario Seven

Full Annual Licence

If you are making unsolicited sales and marketing calls on an ongoing nationwide basis you may find the best option available to you is to take out a Full Annual Licence to the CTPS service.

A Full Annual Licence will entitle you to unlimited access to the full CTPS data file via website download for the period of your licence. The data file is updated on a daily basis via our website. Alternatively, you could elect to take the file via a CD-Rom, which would be sent to you on a 28-day cycle for the term of your licence.

To apply for a full annual licence please fill out the application form. The fees for a Full Annual Licence would be:

Via web download - £2,320
Via CD-Rom - £2,320

(All charges are subject to VAT)